"ICon payroll services have saved us money, improved the benefits for our contracted employees, and streamlined contingent workforce management. They've saved us an enormous amount of work and time."
- Technology HR Director
Industry
Software: Business Process
Company Profile
$363 Million in sales; 1600 employees worldwide; publicly traded
Background
While the client does not rely upon independent contractors for its business, they have a consistent stream of contracted workers that required a comprehensive suite of payroll services.
Challenge
ICon met the client in 2002, establishing a relationship to provide payroll services for contracted workers nationwide. At the time, the client was incurring risk of federal and state penalties by internally providing payroll services without benefits to the non-sourced contingent workers.
ICon Outcomes
ICon significantly mitigates the risk of contracted workers pursuing legal action for benefits. ICon provides web-based contingent workforce payroll solutions, including premium benefits and 401(k) plans and administration, while securing collection of dedicated documents, including Code of Ethics and Non-Disclosure Agreements, and became the single point of contact for all contracted workers nationwide. This includes customized billing, consolidated company wide reporting, and background checks for all contingent engagements across the company.
ICon Solution
ICon provided the client with support services to facilitate its on-demand nationwide solutions, including:
Payroll and Benefits
On demand timecards
ICon enabled a single point of contact for contracted workers and provided the client with customized billing and timecards, consolidated company wide reporting and background checks for all contingent engagements across the company.
Results
ICon provides same-day registration for all departments.
ICon provided online timecards and reporting services.
ICon offered various payment choices.
ICon provided access to historical data that can be used for benchmarking and forecasting purposes.
ICon implemented a simple, flexible and easy to use system for delivering payroll services.
ICon improved the benefits packages for all contracted workers.
Estimated Retained Profits
For the years 2003 through 2004, the ICon suite of payroll services has helped the company to realize significant time management and cost savings.
